KlaroNail Refund Policy
Your KlaroNail purchase comes with a 60-Day Money-Back Guarantee on eligible orders, giving you time to decide whether the product is right for your everyday nail-care routine.
If KlaroNail does not meet your expectations, you may request a refund within the applicable 60-day period by following the return requirements outlined below.
Your 60-Day Refund Window
The refund period begins on the date your order is delivered. To remain eligible, your refund request must be submitted within 60 days of delivery.
Your carrier’s tracking information can be used to confirm the delivery date.
Starting a Refund Request
To begin the process, email our support team at:
Please use “Refund Request” as the email subject and provide your name, email address, and order information. This allows the support team to locate your purchase and provide the appropriate return instructions.
Returning Your KlaroNail Order
After contacting support, follow the return instructions provided for your order and send the applicable KlaroNail bottles to:
11870 62nd St N
Largo, FL 33773
United States
When possible, place your name, email address, and order ID inside the package to help identify the return.
Return shipping costs are the customer’s responsibility.
When Your Refund Is Issued
Once the returned package arrives and the applicable refund requirements have been verified, the refund will be processed. You will receive confirmation by email once it has been issued.
After processing, your bank or card provider may require approximately 5–10 business days for the refunded amount to appear in your account.
A Few Things to Keep in Mind
The 60-Day Money-Back Guarantee applies to eligible purchases and remains subject to the terms associated with your order. Requests made outside the applicable timeframe or returns that do not follow the required instructions may not qualify.
For this reason, please contact customer support before sending your return. The support team can provide the correct instructions for your specific order.
Questions About Your Refund?
For assistance with KlaroNail returns, refunds, orders, or the 60-Day Money-Back Guarantee, contact:
Product Email Support:
contact@klaronail-product.com
Our support team can review your order and provide guidance regarding your refund request.